Matrix Clean | Robot Vacuum Cleaner with Powerful Suction for Pet Hair, Rugs, Carpets & Hard Floors | Self-Empty Base | 60-Day Capacity | Voice Control | LiDAR Navigation | Cool Grey | AV2511AE​

Looks like I'll be buying a different vacuum if they aren't fixing this soon.

It's so frustrating because it worked fine until Shark updated the software!

I just bought the shark matrx clean vacuum and installed everything. Goggle showed the device to be online for a few moments, then it went offline.

But ever since Shark's September software update, any commands from Google Home to OPERATE the robot get some kind of error from Shark, so Google Home says, "Actually, (name a vacuum) doesn't support

This did just work for me … however there was some confusion where the newly linked “SharkCleanPro” device was able to understand commands through Google Home but then it would immediately communicate

Connection problem is solve, and voice commands are working!

I don't get why people buy them when the reviews for the best robot vacuums do not support this choice..

The software makes the vacuum experience horrendous. I regret buying mine and will never buy another Shark robot.

I bought one of the brand new ones that mop and vacuum and I have two older ones that just vacuum. I was able to use all of them for a while then the new one disconnected and would not reconnect and n

I totally understand this feeling. Thank you for sharing. I’ve found that the very first essential step MUST be to get rid of the stuff you don’t need/want. There is zero point in trying to organize j

You have to make a decision about dogs in your space. I personally think it's worth the hair to have the dog sleep on my bed. I also use a cheap sheet with a pleasing color or pattern to cover the bed

You're going to need to give yourself some "grace" and begin this journey once feel that you can be extremely patient with yourself. When your home starts to consume your spirit, it's very hard to mus

Sometimes you just need to start with one drawer. Tomorrow one more drawer. Eventually do a closet shelf. Some people set a timer on their phone to go off in 15 minutes. If you just spend 15 minutes

I have a similar sized home with pets and a kid. Run the robot vacuum every single day! It helps eliminate fur and dust, and also keeps everyone on a good habit of not leaving stuff all over the floo